07.10.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
02.10.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
28.09.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We really enjoyed our stay. We had our dinner, the food was excellent but more importantly the girl that served us needs recognition for her work, there was two waitresses on duty and she seemed to be doing the most of the work. As I work in the catering industry myself I know what a hard and stressful job it can be and at the best of times unappreciated. Thanks again for our lovely stay and would have no problem in recommending the castle arch hotel to friends. Regards Clare
02.09.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
27.08.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Great hotel I will be back for another stay