16.05.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
30.04.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very happy with our stay would recommend to friends
20.04.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
10.04.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
It was our 2nd time staying with you & already we are looking forward to our 3rd visit 😎
21.03.2017
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Jackie on reception is always very welcoming and friendly which is always a good start to a stay at the Castle Arch Hotel, Gerry the night porter deserves a big mention as again he is so friendly and accommodating to all guests (no matter how late at night you ask for assistance) (a drink !!) over all another enjoyable stay in the hotel and we look forward to a return visit,
All staff members were very friendly and helpful especially to our two young cholden. We will be back.